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Privacy Policy

The Aveiro City Hall (CMA) respects the privacy of visitors to this Website and takes all necessary precautions to protect their information.

Why this privacy policy?

This Privacy Policy exists because we want to inform our Clients and Users about the general rules of privacy and the processing of their personal data, which we collect and process in strict compliance with the Personal Data Protection Law.

CMA respects the best practices in the domain of data security and protection, having approved a rigorous program capable of ensuring the protection of the data made available to us by all those who, in any way, interact with the CMA.

In this context, CMA has appointed a Data Protection Officer responsible for the implementation and monitoring of this Privacy Policy, as well as for establishing clear rules for the processing of personal data, ensuring that all individuals who entrust us with their personal data are aware of how the CMA handles the data and the rights they have in this regard.

Please read this Privacy Policy carefully, as accessing our website and providing your personal data implies your knowledge and acceptance of the conditions stated herein. By providing your personal data, you are authorizing the collection, use, and disclosure of the data in accordance with the rules set forth here.

Intellectual Property Rights

The content on the website, including but not limited to images, texts, software, photographs, sound, music, videos, interactive resources, and the like (“Content”), trademarks and logos (“Trademarks”), or any other industrial or intellectual property rights, are the property of CMA, and their use by unauthorized third parties is expressly prohibited.

The website content is provided solely for informational and personal use and may not be used, copied, reproduced, distributed, transmitted, broadcasted, sold, licensed, or otherwise exploited for any other purpose without prior written consent from the respective owners. The user agrees not to use, disable, or interfere with resources related to the security of the Website and the Application.

However, the user may print material contained on this website, provided it is not altered, is for personal and non-commercial use, and retains the source and copyright indications, as well as any other ownership references.

Nothing on this website should be interpreted as granting any type of license or permission to use its content.

The website may contain images or other materials whose copyrights belong to third parties, such as suppliers or other entities contributing to their creation or maintenance (for example, stock photos).

Content and Guarantees

The user agrees that the use of the website is at their own risk. To the fullest extent permitted by law, CMA is exempt from any express or implied warranties regarding the use of the website. CMA does not guarantee the accuracy or reliability of the content provided on its websites and assumes no responsibility or liability for (i) errors or inaccurate content, (ii) personal or property damages of any kind resulting from access to or use of the website and application, (iii) unauthorized access or use of our secure servers and/or personal and/or financial information stored therein, (iv) interruptions or cessation of transmission to or from our website, (v) errors, viruses, Trojan viruses, or similar threats that may be transmitted to or through the website, and/or (vi) errors or omissions in content or any loss or damage occurring as a result of using content published, sent, transmitted, or made available through the website, (vii) unavailability or difficulty in downloading or accessing content or any other communication system failure that may result in the unavailability of the website.

CMA is not responsible for any assistance or maintenance of the website.

CMA does not assume responsibility or obligation for content transmitted between users or between them and third parties outside this website.

What does this Privacy Policy cover?

This Privacy Policy applies exclusively to the collection and processing of personal data carried out by this City Council.

On the website, you may find links to other websites that are not related to CMA. The provision of such links is made in good faith, and CMA cannot be held responsible for the collection and processing of personal data on those websites, nor for the accuracy, reliability, or functionalities of third-party websites.

Thus, providing links to other websites not belonging to CMA does not imply any assumption of responsibility for those websites, and this Privacy Policy is not applicable to them. CMA strongly recommends reading the Privacy Policies of all websites you visit.

What are personal data?

When we refer to personal data, we mean any information, of any nature and regardless of the medium, including sound and images, relating to an identified or identifiable individual.

An identifiable person is one who can be identified directly or indirectly, particularly by reference to an identification number or one or more specific elements of their physical, physiological, mental, economic, cultural, or social identity.

Who is responsible for data processing?

The entity responsible for collecting and processing personal data is CMA, which provides the service and decides which data are collected, the means of processing, and the purposes for which they are used.

The Data Protection Officer

If you have any questions about Data Protection and this Policy, you can contact the appointed DPO via email: arquivo.municipal@cm-aveiro.pt

What type of personal data do we collect?

In the scope of its activities, CMA collects and processes the personal data necessary to provide services and/or products, processing data such as your name, address, date of birth, gender, email address, education level, tax identification number, and other data. These details may be requested when you register or fill out contact forms on our websites, whether as an employee, job applicant, trainee, trainer, supplier, visitor, partner, or other, or when you send or receive emails, or for services that require registration or subscription. All personal data related to these stakeholders and others using CMA’s websites will be processed in accordance with the Personal Data Protection Law (GDPR).

When and how do we collect your data?

CMA collects your data by phone, in writing, or via its website, with your consent. Typically, personal data is collected when a customer subscribes to one of our products or services.

Some personal data is mandatory, and if such data is missing or insufficient, CMA may not be able to provide the product or service in question, and the CMA will inform you of the mandatory nature of the data provision.

If you are not a CMA customer, your data will only be processed if you provide it to the CMA, for example, by subscribing to newsletters, in which case the rules of this Privacy Policy will apply.

The collected personal data is processed electronically and in strict compliance with personal data protection legislation, stored in specific databases created for this purpose, and under no circumstances will the collected data be used for any purpose other than that for which consent was given by the data subject.

How long do we keep your personal data?

The length of time personal data is stored and retained depends on the purpose for which the information is processed.

There are legal requirements that mandate data retention for a minimum period. Thus, and whenever there is no specific legal requirement, data will be stored and retained only for the minimum period necessary for the purposes that motivated their collection or subsequent processing or for the period authorized by the National Data Protection Commission, after which they will be deleted.

How can you access, correct, or object to the processing of your personal data?

Under the Personal Data Protection Law, the data subject is guaranteed the right to access, update, correct, or delete their personal data, which can be done through the various contact points provided by CMA.

If you wish, you can cancel your registration or use at any time, opt not to receive any email messages, and also choose to delete all your personal information from our database.

The data subject also has the right to receive a copy of their personal information held by us. CMA reserves the right to charge a small fee for administrative and technical costs for any request made.

If you are a user of our websites through user registration, your data will be stored in a specific user control database. However, the Data Subject may request its deletion at any time by sending a written request to our official address listed on the website.

How do we keep your data secure?

  • Restricted personal access to your personal data based on the “need to know” principle and only within the scope of the communicated purposes;
  • Encrypted transfer of collected data;
  • Storage of highly confidential data;
  • Protection of IT systems through firewalls to prevent unauthorized access to your personal data;
  • Permanent monitoring of access to IT systems to prevent, detect, and prevent misuse of your personal data.

How can you object to receiving marketing contacts?

CMA may promote actions to inform its Clients about new products or services via phone, email, SMS, MMS, or other electronic communication services, unless the Client objects when the data is collected.

If you do not wish to receive these communications, you can object at any time to the use of your data for marketing purposes, sending informative communications, or inclusion in lists or information services.

What measures has CMA adopted to ensure the security of your personal data?

CMA is committed to ensuring the protection of the security of the personal data provided to us, having approved and implemented stringent rules on this matter. Compliance with these rules is an undeniable obligation for all those who legally access them.

Given the significant concern and effort CMA shows in defending privacy matters, several technical and organizational security measures have been adopted to protect the personal data made available to us against dissemination, loss, misuse, alteration, processing, or unauthorized access, as well as against any other form of illegal processing.

In this regard, personal data collection forms require encrypted browser sessions, and all personal data provided to us is securely stored in CMA’s systems.

Despite the security measures adopted by CMA, we must alert all those who navigate the Internet to take additional security measures, such as ensuring they use an updated PC and browser with appropriately configured security patches, active firewalls, antivirus, and anti-spyware, and ensuring the authenticity of the websites they visit, avoiding websites with questionable reputations.

How can you learn about changes to CMA’s privacy policy?

CMA reserves the right to make adjustments or changes to this Privacy Policy at any time, with those changes being duly advertised on the respective website.

Last updated on November 27, 2024.